SAMH strives to provide high standards of service. We believe
that every person who uses one of our services or comes into
contact with SAMH is entitled to the highest standard of service
possible at all times. This may include the level of care and
support provided or the information given to you or to someone you
Sometimes things can and do go wrong. If you feel that you have
not received an acceptable level of service, it is important to let
SAMH know. This will help us put things right where we can, and to
take the necessary steps to make sure it does not happen again.
SAMH will respond quickly, professionally and sensitively to any
Find out more about our complaints process with our Step by Step Guide
Please use the form below if you wish to make a complaint.
Make a complaint