Job Reference: W520
The SAMH National Employment Team operates high quality services to support people with disabilities to access and sustain employment. An exciting opportunity has arisen to join the team and make a positive impact on the lives of the people we support.
For Scotland’s Mental Health
Salary: £22,037 to £25,151 per annum (Point 25 to Point 29)
Hours: 37.5 hours per week
Location: Aberdeen and Aberdeenshire
This is the most challenging and rewarding job you may ever apply for. The positive impact you can make on peoples’ lives will be down to the quality of support you provide as well as knowing your work will positively improve the lives’ of your customers and the wider community.
The role of the SAMH Employment Specialist has its challenges and opportunities for you and the people you will support into employment. You are expected to deliver very high standards and performance targets in an environment where everyone wants the best for the customer.
Your attitude and personality matter as much as your skills and experiences. We are looking for initiative, creativity, energy and determination because, as an SAMH Employment Specialist, you’ll be supporting a diverse set of unemployed customers to find lasting jobs. They will each require different support so you’ll be doing a job that’s varied, challenging and genuinely rewarding.
Whatever your experience, we need people with an open-minded, determined attitude who can motivate and inspire both themselves and their customers to succeed. You will need to be comfortable working on your own initiative without the day to day presence of line management and one of your strengths will be building and maintaining positive relationships.
As this post will involve travel across various locations a full driving license and access to your own transport is essential.
If you would like to discuss the role further please contact Tamara Wilson, Employment Solutions Manager on 07713 391 201 or email firstname.lastname@example.org.
Closing date for all applications is Friday 19th October 2018 at noon.
Interviews will take place following this in Aberdeen.
PVG Scheme Membership, a Right to Work in the UK check and proof of qualifications declared on the application form are required.
Applications are welcome from people who have experienced mental health difficulties.
Please note that your application should be completed electronically and emailed back to email@example.com, no other form of application will be accepted.
Job Title: Employment Specialist
Job Family: Delivery & Development
Department/Service/Area: National Employment Team
Reports to: Employment Solutions Manager
Direct Reports: None
The Employment Specialist will work with people on their individual employment journey from initial assessment to the point where in work support is no longer required.
The Employment Specialist will support people to develop employment related skills, social skills and competencies to enable them to achieve and sustain employment in line with their aspirations.
The Employment Specialist will deliver a personalised service utilising new and innovative ways to motivate people who are disadvantaged in the job market to take positive steps towards changing their lives.
The Employment Specialist will coordinate and provide ‘In Work Support’ through a variety of activities including regular telephone contact, face to face visits, mentoring, and the provision of employer support.
Main Duties and Responsibilities of the post
- To achieve sustainable job outcomes as specified in relevant contracts.
- To meet or exceed KPI’s and performance targets as set by Manager.
- To assess individuals work readiness and ability to sustain employment, identifying barriers to their goals in relation to their circumstances, capabilities and motivation.
- To utilise effective case load management practices to create action plans.
- Provide training/coaching/support for individuals to support agreed actions to improve their options to find sustainable employment.
- To ensure appropriate support is available to individuals to enable them to retain or develop their job, with the aim of moving to sustain unsupported employment.
- Identify and engage with local employers to provide suitable employment opportunities and ensure appropriate strategies are in place to reduce barriers in the workplace.
- Manage a caseload of in-work clients across a specified geographical location and meet associated KPI’s carrying out regular reviews with the client and employer.
- To develop and maintain an in-depth knowledge of the local labour market, current benefits systems and entitlements, programme provision of relevant agencies and opportunities pertaining to employment access.
- To work collaboratively with the national employment team to deliver business development activities, participating in case conferences, group delivery sessions and customer led support activities.
- Produce accurate and timely reports on activity and performance.
- To ensure contractual and regulatory compliance by accurate data entry, completion of contractual and internal documentation.
- To contribute to the service meeting agreed occupancy and progression rates/contractual capacity demands.
- To implement and contribute to the development of SAMH’s employability products.
- To ensure personal and professional development in line with objectives.
- To build and maintain a range of key local relationships pertinent to the activities of the SAMH National Employment Team.
- To ensure contract compliance through appropriate use of on-line recording systems.
- Comply with SAMH’s policies and procedures and any other relevant legislation.
- Protect vulnerable groups and individuals from abuse in accordance with SAMH’s safeguarding framework.
Key Working Internal Relationships & Contacts
- Accountable to and will work positively and effectively with Employment Solutions Manager.
- Will work positively and effectively with all National Employment Team and SAMH colleagues.
- Will work positively and effectively with employers and external agencies.
Working Environment/ Special Circumstances
- Lone Working
- Working with individuals with challenging behaviour
- Travel within a specified geographical area (own transport required)
Experience & Qualifications
- Relevant experience of employment focussed programmes that address disadvantages in relation to employment, inclusion and independence - Essential
- Experience of working with people with Mental Health Issues - Essential
- Experience in using motivational, barrier removal and action planning techniques to manage the progression of clients into suitable work opportunities - Essential
Education, Qualifications and Professional Memberships
- Information, Advice and Guidance qualification or equivalent - Desirable
- Welfare to Work Sector specific qualification or equivalent - Desirable
Knowledge & Skills
- Knowledge and understanding of employment related issues and service user needs for all client groups - Essential
- Knowledge of employment law and disability legislation - Essential
- IT knowledge or a willingness or aptitude to learn - Essential
- In depth understanding of the benefit system and conducting Better Off in work calculations - Essential
- Able to use motivational interviewing techniques to help clients identify and understand their needs - Essential
- Ability to build rapport and trust - Essential
- Ability to develop knowledge and source client opportunities by proactively engaging with employers and community networks - Essential
- Ability to manage, support and review a caseload to achieve job outcome targets and customer progression - Essential
- Ability to work on own initiative and as part of a team - Essential
- Ability to demonstrate a people centred approach in a commercial framework, taking accountability for results - Essential
- Have an understanding of and be able to demonstrate a commitment to Equal Opportunities and Diversity - Essential
Core Competencies and Commitment
At SAMH, our values underpin everything we do. We believe that everyone has the right to be treated with dignity, respect and equality. We believe that everyone is entitled to hope and choice and to achieve personal fulfilment.
These are the competencies that SAMH looks for and expects from staff who support the people who use SAMH social care services. These competencies enable SAMH to deliver its core purpose of mental health and wellbeing for all.
Empathise, inspire and motivate others.
Deliver person centred and recovery focussed support to enable individuals to achieve positive outcomes.
Communicate effectively and professionally and contribute to the accurate recording and monitoring of all case and incident recording systems. This includes communications by email, by phone/text and other on-line methods.
Build and develop positive relationships with those who use our services.
Engage with a range of people from a wide variety of backgrounds
Deliver a high standard/quality of work
Maintain the highest personal and professional standards. Work professionally and collaboratively with internal and external colleagues, those who use our services and members of the public and to meet the requirements of funders and regulators.
Undertake personal responsibility for conduct and work ethic in line with SAMH Code of Conduct, the SSSC Codes of Practice and other relevant professional standards.
Critical Reflection and Learning
Ability to reflect on own practice and learn from own experiences and those of others.
Develop skills and knowledge of theory and practice and understand where role fits within SAMH and externally.
Supportive of Equality and Diversity
Challenge inequality and stigma; recognise and respond to the barriers individuals and groups face within society.
Treat all people within SAMH (both staff and service users) fairly and with respect regardless of their age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and/or sexual orientation.
Commitment to Health, Safety and Well-being
Understand, encourage and carry out the principles of integrated safety management; comply with SAMH Health and Safety Policy and Procedure; complete all required H & S training; take personal responsibility for safety.
Ensure the people who use our services have the opportunity to get involved in their support, their service, their community or in SAMH as an organisation.
Ability to work as part of a team.
Service User Engagement
Develop, maintain and demonstrate a wide range of interpersonal skills when working with the people we support, including: open-minded, respectful, active listening, empathetic, promote independence, maintenance of confidentiality, honest, honourable in agreements and practices, appropriate body language, solution focussed, supportive and approachable, non-judgemental, pro-active, patience and resilience, professional approach.